The following sections will be included in proposal. It will be delivered in PDF format.
1. Introduction & Background
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Brief overview of your organization
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Purpose of the RFP
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Business problem or opportunity
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Project goals and expected outcomes
2. Project Scope
Vendors must clearly understand what is included and excluded.
In-Scope
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Website and/or mobile app development
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UI/UX design
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Backend & database development
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API integration
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Testing & deployment
Out-of-Scope
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Third-party license costs (unless specified)
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Ongoing marketing or ad campaigns
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Content creation (if not required)
3. Functional Requirements
Describe what the system must do.
Example (Web / Mobile Project)
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User registration & login
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Role-based access (Admin, User, Vendor)
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Product / Property / Content management
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Search, filters & sorting
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Payment gateway integration
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Notifications (Email, SMS, Push)
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Reports & analytics dashboard
4. Non-Functional Requirements
Define how the system should perform.
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Performance: Page load under 3 seconds
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Scalability: Support future growth
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Security: SSL, data encryption, OWASP compliance
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Availability: 99.9% uptime
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Compliance: GDPR / local data laws
5. UI/UX Requirements
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Responsive design (Desktop, Tablet, Mobile)
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Modern, clean, user-friendly interface
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Brand-aligned colors & typography
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Accessibility standards (WCAG preferred)
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Clickable prototype before development
6. Technical Requirements
Vendors should specify proposed technologies.
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Frontend: React / Angular / Flutter / HTML5
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Backend: Node.js / Java / PHP / Python
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Database: MySQL / PostgreSQL / MongoDB
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Cloud: AWS / Azure / Firebase
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APIs: REST / GraphQL
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Version Control: Git
7. Integration Requirements
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Payment gateways
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Third-party APIs
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CRM / ERP systems
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Analytics tools
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Maps & location services
8. Deliverables
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UI/UX designs & prototypes
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Source code & documentation
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Test cases & reports
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Deployment & go-live support
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Knowledge transfer & training
9. Project Timeline
Vendors must provide:
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Milestone-wise delivery plan
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Design phase timeline
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Development phase timeline
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Testing & UAT duration
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Final launch date
10. Vendor Qualifications
Include:
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Company profile
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Relevant project experience
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Case studies / portfolio
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Team structure
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Client references
11. Pricing & Commercials
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Fixed price or time & material
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Cost breakup by phase
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Payment milestones
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Taxes & additional charges
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Post-launch support cost
12. Support & Maintenance
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Warranty period
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Bug-fix policy
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SLA details
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AMC / monthly support options
13. Proposal Submission Requirements
Vendors must submit:
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Technical proposal
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Commercial proposal
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Project plan
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Team details
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Legal & compliance documents
14. Evaluation Criteria
Proposals will be evaluated based on:
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Understanding of requirements
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Technical approach
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Relevant experience
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Cost-effectiveness
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Timeline feasibility
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Support & scalability
15. Submission Details
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Proposal submission deadline
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Contact person & email
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Proposal validity period
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Confidentiality clause

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